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Support desk — volunteer helping a visitor with a project submission

Support

Help on how to submit a project, what is required, how long it takes, and how the board reviews. Pick a topic on the left — hero on every page, image suited to intent.

Support

Help on how to submit a project, what is required, how long it takes, and how the board reviews. Pick a topic on the left.

What is required

  • Narrative: title (≤120), summary (≤300), description, goals (measurable).
  • Location: country + countryCode, city/region if relevant.
  • Budget: goalAmount + currency, raisedAmount if any, and donateUrl (http/https only, sanitized).
  • Media: coverImage (HTTP URL), images[] (curated URLs), videoUrl (YouTube/Vimeo http/https).
  • Docs: SupportingDocument fileName + mimeType + storageKey (MinIO) — admin review only.
  • Criteria: humanitarian impact, feasibility, community consent.