How support works

Use the sidebar to jump to the topic you need. Each guide is short, with checklists and timelines.

• How to submit — from account to “Submit” click.
• What is required — narrative, budget, location, docs.
• How long it takes — review windows and funding queues.
• Review process — SUBMITTED → UNDER_REVIEW → FUNDED / AWAITING / QUEUED / REJECTED.
• Funding & Queued — what moves Queued → Funded.