Support desk — volunteer helping a visitor with a project submission

Support

Help on how to submit a project, what is required, how long it takes, and how the board reviews. Pick a topic on the left — hero on every page, image suited to intent.

Support

Help on how to submit a project, what is required, how long it takes, and how the board reviews. Pick a topic on the left.

How long it takes

  • Submit → Board review: typically 5–10 business days to reach UNDER_REVIEW.
  • Board decision: 1–2 weeks after review starts → FUNDED / AWAITING / QUEUED / REJECTED.
  • Queued → Funded: depends on pledges; no fixed SLA — community + sponsor support moves it. Check pledgeTotal/donorCount on the public mirror.
  • Funding epidemics: featured projects surface faster on the homepage.